Discover the details about your arrival, the dress code, and how to secure your spot at the spa. Learn more about our spa etiquette, crafted to enhance your spa experience and ensure pure relaxation during your stay.
Cancellations
Please inform us at least 24 hours in advance if you wish to change or cancel your appointment time.
Children
Children under the age of 12 may enter the spa only if accompanied by an adult.
Arrival
Please arrive at least 15 minutes before your appointment at the Country Club & Spa Frankfurt. If you will be late, please remember that your treatment time may need to be reduced accordingly. You will still be charged the full treatment price.
Dress Code
Robes, bath slippers, and towels will be provided before your treatment, as will a locker for your clothing and valuables. A towel or swimsuit should be worn in the sauna, steam room, and hammam. Please note that no animals may be taken into the facilities.
Eating & Drinking
Please avoid beginning your treatment hungry or directly after eating. Avoid heavy meals for at least an hour before treatment. Drink plenty of water before exertion and before visiting the sauna. . We ask for your understanding that eating in any of the wet and relaxation areas is prohibited. Bringing food and drinks into the facility is prohibited.
Health Status
For optimal treatment outcomes, kindly provide us with advance notice of your health status. Share essential details, including allergies, and notify us if you are pregnant. Your well-being is our priority.
Noise Level
Kindly maintain a low noise level during your visit to Carisma Spa & Wellness to ensure a serene and tranquil environment for all guests. Thank you for your understanding.
Payment Options
We accept all major credit cards, except American Express. Hotel guests have the option of charging their treatments and products to their hotel bill.
Reservations
We look forward to receiving your reservation by telephone on 35627802062, live chat on our website or by e-mail at [email protected].
Treatment
Throughout your treatment, our therapists are fully dedicated to your well-being. Feel free to communicate your preferences, such as adjusting pressure, at any point during the session. Rest assured, your privacy is our priority, as you will always be covered with a towel. Additionally, we provide disposable underwear for your comfort during the treatment.
Cancellations
Please inform us at least 24 hours in advance if you wish to change or cancel your appointment time.
Children
Children under the age of 12 may enter the spa only if accompanied by an adult.
Arrival
Please arrive at least 15 minutes before your appointment at the Country Club & Spa Frankfurt. If you will be late, please remember that your treatment time may need to be reduced accordingly. You will still be charged the full treatment price.
Dress Code
Robes, bath slippers, and towels will be provided before your treatment, as will a locker for your clothing and valuables. A towel or swimsuit should be worn in the sauna, steam room, and hammam. Please note that no animals may be taken into the facilities.
Eating & Drinking
Please avoid beginning your treatment hungry or directly after eating. Avoid heavy meals for at least an hour before treatment. Drink plenty of water before exertion and before visiting the sauna. . We ask for your understanding that eating in any of the wet and relaxation areas is prohibited. Bringing food and drinks into the facility is prohibited.
Health Status
For optimal treatment outcomes, kindly provide us with advance notice of your health status. Share essential details, including allergies, and notify us if you are pregnant. Your well-being is our priority.
Noise Level
Kindly maintain a low noise level during your visit to Carisma Spa & Wellness to ensure a serene and tranquil environment for all guests. Thank you for your understanding.
Payment Options
We accept all major credit cards, except American Express. Hotel guests have the option of charging their treatments and products to their hotel bill.
Reservations
We look forward to receiving your reservation by telephone on 35627802062, live chat on our website or by e-mail at [email protected].
Treatment
Throughout your treatment, our therapists are fully dedicated to your well-being. Feel free to communicate your preferences, such as adjusting pressure, at any point during the session. Rest assured, your privacy is our priority, as you will always be covered with a towel. Additionally, we provide disposable underwear for your comfort during the treatment.